Last updated: May 18, 2025

We at MC Pro Barber Supply LLC want you to be completely satisfied with your purchase. If you are not happy for any reason, please review our refund and return policy below.

Returns

Our return policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.

Several types of goods are exempt from being returned, including:

  • Perishable goods such as gels, creams, or liquids
  • Intimate or sanitary goods
  • Hazardous materials
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at:

📧 [email protected]
📞 +1 (860) 997-9203

Sale Items (if applicable)

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:

MC Pro Barber Supply LLC
1427 Berlin Turnpike
Berlin, CT 06037
United States

Shipping

To return your product, please mail it to:

MC Pro Barber Supply LLC
1427 Berlin Turnpike
Berlin, CT 06037
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.